.Five9 (FIVN) has actually been granted the 2024 Aragon Research Study Advancement Award for Artificial Intelligence Get in touch with Centers and also named an Innovator in pair of Aragon Research study World reports: AI Broker Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Center, 2025. The provider was realized as the most critical merchant in the AI Representative Operating systems report.At the center of Five9’s technology is their vision for The brand new CX, where Artificial Intelligence Brokers as well as AI-empowered Person Brokers collaborate to deliver hyper-personalized client knowledge. The firm recently presented new advancements featuring Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The award existed at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s visionary use modern technology in market development and also disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Research study Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Analysis Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Investigation World: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand-new CX, ou00f9 Brokers artificial intelligence et Representatives Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research study Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually likewise named a Forerunner in The Aragon Study Globe for AI Broker Operating Systems in the ICC, 2025 and also Aragon Study Planet for Intelligent Call Center, 2025. SAN RAMON, Calif.– (COMPANY WIRE)–.
Five9 (Nasdaq: FIVN), provider of the Smart CX Platform, has been actually named a victor of the 2024 Aragon Research Innovation Honor for Artificial Intelligence Contact Centers. Furthermore, Five9 has been actually called a Leader in pair of Aragon Research study Globe reports: artificial intelligence Representative Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025. This acknowledgment from Aragon Research highlights Five9’s placement as a leader in AI-elevated CX.
The Artificial Intelligence Agent Platforms in the ICC, 2025 report roles Five9 as one of the most
important supplier measured in
the file, acknowledging Five9 s important sight for AI-driven development in CX. At the center of the innovation is Five9’s goal for The brand-new CX where Artificial Intelligence Brokers and AI-empowered Human Professionals collaborate to supply hyper-personalized, simple customer expertises. Through inspiring organizations to provide transformative client communications while lowering expenses as well as improving efficiency, Five9 is actually specifying brand new criteria for AI-powered remedies in the call facility sector.
AI is fundamental for making phenomenal customer adventures, as well as our company are actually recognized to be identified through AragonInvestigation as innovative for our initiatives to propel the smart connect with facility ahead, mentioned Jonathan Rosenberg, Principal Technology Police Officer and Director of Artificial Intelligence, Five9. Our focus has been, and are going to remain to be, helping organizations supply those knowledge along with user friendly devices and also capabilities. Along with each brand new technology, our experts take an advance for both Five9 and for the sector overall.
The Aragon Research Advancement award identifies providers leveraging speculative use innovation to certainly not just conform as markets transform, yet to definitely interfere with and educate how their markets will grow. Five9 was officially shown along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation honors ceremony.Five9’s devotion to advancement, specifically its eyesight for mixturing artificial intelligence Brokers and also AI-empowered Person Agents, is actually preparing a brand-new specification for exactly how companies may provide hyper-personalized and also smooth client knowledge, pointed out Jim Lundy, Creator, Chief Executive Officer and Lead Expert, Aragon Study. This honor and also record id builds on Five9’s devotion to supplying artificial intelligence innovations for CX.
Earlier this year, the company launched brand-new improvements, consisting of Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Professionals, that completely transform the means firms move toward CX, driving far better outcomes for both clients as well as representatives. About Five9. The Five9 Intelligent CX Platform, powered through Five9 Wizard AI, provides a detailed room of services to energy AI-elevated consumer knowledge that supply much better business end results and Deliver Pleasure to CX.
Our consolidated cloud-native offering enables hyper-personalized client experiences as well as even more inspired staff members, bring in every client communication much more hooked up, straightforward, as well as individual. Depended on by 2,500 +customers as well as 1,400+ partners around the globe, Five9 brings together the electrical power of artificial intelligence, our system, and also our individuals to steer AI-elevated CX.To read more, check out www.five9.com. Involve with our team @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Research, Inc. and/or its own Affiliates. All Liberties Scheduled.
The identification of an Aragon Investigation award winner is actually not an endorsement through Aragon Research study of any seller, item, or company. Viewpoint source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What major awards performed Five9( FIVN) succeed in 2024 coming from Aragon Research? Five9 succeeded the 2024 Aragon Research Study Innovation Honor for Artificial Intelligence Call Centers as well as was actually named a Forerunner in 2 Aragon Research Globe files: artificial intelligence Agent Operating Systems in the ICC, 2025, and also Intelligent Call Facility, 2025.
What new AI items performed Five9( FIVN) present in 2024? Five9 introduced Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Representatives to completely transform client experience management.Just how carries out Five9’s( FIVN )BRAND NEW CX vision influence client service? Five9’s NEW CX vision incorporates artificial intelligence Representatives with AI-empowered Individual Representatives to supply hyper-personalized, straightforward consumerknowledge while lessening expenses and also boosting performance.
What was actually Five9’s( FIVN) tactical role in the Aragon Analysis World 2025 file? Five9was actually installed as one of the most tactical vendor in the artificial intelligence Agent Operating Systems in the ICC, 2025 report, recognizing their key vision for AI-driven development in CX. When did Five9( FIVN) receive the AragonResearch Technology
Award
?
Five9 was officially offered with the honor on December 10, 2024, at the Aragon Transform 2024 awards ceremony.